FAQ
What are the system requirements?
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All templates and project files are Adobe After Effects 7.0 project files unless otherwise noted and are compatible with Windows and Mac computers. AEProjects.com templates are compatible with Adobe After Effects 7.0 and CS3.
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The training/tutorial video is only viewable in an Internet browser with Flash and Javascript enabled. Internet connection is not required to view the tutorial.
What do I receive when I order a template from AEProjects.com?
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After you complete the checkout process and your payment is processed you will receive a confirmation email with a link to download your template in .zip format. You may also access your downloads in your account on AEProjects.com. The .zip file will contain: AET file(s), supporting asset folder(s), and tutorial folder(s).
You will need unzipping software to open the .zip archive. Windows users can use www.TugZip.com or www.WinZip.com. Mac users can use www.StuffIt.com.
How do I install After Effects Templates?
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Each After Effects template is downloaded in ZIP format, so first you need to unzip this file into a folder of your choosing. We recommend creating a central storage location for all your AEProjects, by creating a folder called "AEProjects.com" under "My Documents". Once the file is unzipped you can open the "readme.txt" file for further installation instructions as they may differ slightly for each template.
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Our templates are also bundled with a tutorial video to teach you how to use and customize your After Effects templates. To start the video navigate to the folder "tutorial" that was unzipped earlier and open the file "start_tutorial.html"
What are the rules for using templates from AEProjects.com?
- You have unlimited use of AEProjects.com templates for commercial or personal use.
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You may not resell or redistribute any part of the template, including the tutorial. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
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Please see our Terms of Use for more detailed information on our product license.
Troubleshooting AEProjects.com Templates
- Problems with video files?
When you replace the placeholders in a template with video files, you have to pay special attention to the length of the video. If your video is only 10 seconds long and is not shown in the main composition until 20 seconds, it will appear blank, because the layer will have ended after 10 seconds. After Effects offers a technique that allows you to control time through keyframes called Time Remapping. Using Time Remapping you can make your video file play at the exact time you like. For more information on how to use Time Remapping please see the After Effects manual or help file.
- Missing footage items?
If you load your template and are missing footage items it means that After Effects is not finding the location you installed the asset files. Simple use the Replace Footage command (CTRL-H) to relink them to the appropriate files.
- How to resolve the "After Effects warning: The sequence has X missing frames” error.
If you have ever received this type of error while working with your templates, here is the problem and solution.
By default Adobe After Effects imports a sequentially numbered set of images as a “sequence” or movie where each frame is a separate file. If there is one or more frames missing you will get this error.
The simple solution is to deselect the “Import as Sequence” checkbox in the lower left corner of the replace/import dialog box as seen below. This will allow you to import one single image file. Click here to read the blog entry on this issue.
Troubleshooting "Creative Photo Montage Techniques Using Adobe After Effects"
- The training disc is DVD-ROM format and will not play back on a standard DVD player, it is designed to playback in a computer within your web browser.
- If your DVD-ROM does not automatically open when inserted into your computer, simply navigate to your DVD-ROM drive and open the file index.htm
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If you are running Windows XP with Service Pack 2 installed, Internet Explorer may block active content on the DVD-ROM, such as flash files and opening new windows. Simply right-click the yellow bar at the top of the window and choose "Allow Blocked Content". This is a security feature that helps prevent malicious content from running in a web page. This DVD-ROM does not contain that type of content.
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The video should begin playing after about 25% of the video has loaded. On some computers, the entire video needs to load before playing and you may experience a blank screen for a few seconds; be patient and the video will begin to play shortly.
Corrections in "Creative Photo Montage Techniques Using Adobe After Effects"
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In the tutorial "3D Sphere" it is stated that the 3D Assistant "Spheroid Creator Lite" is bundled with After Effects Pro. This is a mistake, only 3 of the 6 "lite" tools are bundle with After Effects Pro and "Spheroid Creator Lite" is not one of them. If you own After Effects Pro 6.0 or 6.5, you can upgrade to the full set of 3D Assistants for only $99 at www.digitalanarchy.com. I believe it is well worth the price and gives you many simple ways to manipulate 3D layers in After Effects.